FAQs

How do I use the new single search bar?

The new search bar offers a more streamlined way of searching for a device from any page on the site.

To find a device from the homepage, you can:

  • Browse by STERRAD System to find devices compatible with a specific STERRAD System.
  • View the top four most Frequently Searched Devices and Frequently Searched Manufacturers on the site.
  • Use the search bar to find a specific device or manufacturer. You can now access this search feature from the top of any page on the site.
HOW DO I USE THE NEW SINGLE SEARCH BAR?

How do I filter my search results?

The search results page allows you to select the sorting and filtering options that best suit you. 

  • Sort search results by Device, Manufacturer, or Model name, or by Newest/Oldest.
  • Use the filter options to filter by Manufacturer, Device name, Model, STERRAD System/Cycle, or Recent. The more filters you select, the fewer search results will show.
How do I filter my search results?

How do I change/reset my password? 

IMPORTANT NOTE FOR EXISTING STERRAD STERILITY GUIDE (SSG) ACCOUNT HOLDERS
You may have received an email notification explaining the process – all you have to do is follow the steps below.

CHANGING YOUR PASSWORD
Updating your password is quick and easy – just follow these four simple steps:

  1. Click Reset your password.
  2. Enter your registered email address.
  3. Check your inbox for a Reset Password email and click the link. If you don’t receive an email within a few minutes, check your Spam or Junk folders and make sure you’re using your registered email address.
  4. Follow the instructions to reset your password.
How do I change/reset my password?

How does the My Devices feature work?

To save a device to My Devices, simply click ‘Save Device’ to the right of the search results or device details. Once a device has been added, you will be able to find it quickly on your My Devices page.

To remove a device from My Devices, click Remove on the right of the My Devices page and refresh.

 

 

 

 

AP-2001154-1

How does the My Device feature work?